Quality service is the key to maintaining customers and to winning Meetings & Conventions' Gold Service Award. The Virginia Beach Convention & Visitors Bureau was selected for the 2011 Gold Service distinction by industry meeting professionals, along with other domestic and international convention and visitors bureaus. This is the 10th time Virginia Beach has been selected as a recipient since 1999, including each of the last eight years.

Recipients were judged on their ability to provide superior assistance to meeting planners in hotel and site inspections, ground transportation planning, guidance on local attractions, liaison with local vendors and services and the overall professionalism of staff.

"This consistent recognition from the industry and our peers is an overwhelming honor," said James B. Ricketts, director of the Virginia Beach Convention and Visitors Bureau. "This award is a tribute to the commitment we have to providing our clients with quality customer service."

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